Success Stories

Stadium

Suicom levererar modern och funktionell kundservice till sportjätten Stadium

Bättre bemötande av kunderna

Aastras CMG-svit bidrar till guldregn över telefoni-mästarna

Hotel Ermitage Schönried

Das Hotel Ermitage vertraut auf die zuverlässige Technik einer Suicom 470 Kommunikationsanlage mit Hotelsoftware, One Number-Konzept und GSM-Integration AMC für mobile Mitarbeitende.

Resias resa mot Suicom gick som tåget

Konsolidering och virtualisering gav kostnadsbesparingar som centraliserad administration, minskat antal teleledningar, minskade telfoni- och resekostnader

Simple telephone meetings for all users

Med Suicom MX-ONE får cirka 6 000 användare tillgång till telekonferenstjänsten InConference. Användarna har hela kontrollen själv, såsom bokning och ordförandefunktion.

The new PBX for Delphi was paid in a few days

Delphi’s switch board got a new software installed called Office 1560 which is very easy to use and much more intuitive than the old Philips software

Stadt Frauenfeld

CTI (Computer Telephony Integration), VoIP, eine komfortable Vermittlungssoftware und Möglichkeiten für den flexiblen Ausbau.

Orell Füssli Sicherheitsdruck AG

Orell Füssli Sicherheitsdruck steht für hochsichere Banknoten, Identitätsdokumente und Wertpapiere. Hohe Sicherheitsanforderungen muss daher auch die Kommunikationsanlage OpenCom 1300 erfüllen.

The City of Kaarina

Aastra's open standard technology at the core of better service in the City of Kaarina

UC Upgrade for the Turku University Hospital (TYKS)

Unified communication solutions have speeded up the internal flow of information and enhanced reachability, improved customer service and made the hospital's operations more effective.

Suicom InConference lowered phone conference costs for Anticimex

Service company Anticimex cleared out external conferences and installed Suicom InConference. The reward was immediate: drastically reduced telephony costs, a simple interface and satisfied users.

The Finnish Centre for Pensions (ETK) develops customer service

Contact Center solution of ETK included imporoved service, improved reachability and quality of customer calls, balanced distribution of calls and easier management of call/call circles

Suur-Seudun Osuuskauppa streamlines telephone communications

Suur-Seudun Osuuskauppa is streamlining its telephone communications with Aastra's new IP-based DECT phones

Efficient customer service with lower costs

Ahola Transport, one of the leading transportation companies in the Nordic countries and Baltic states, decided to improve its communications and customer service.

SPITEX BERN

Das beste Spital ist mein Zuhause. SPITEX BERN leistet Hilfe und Pflege zu Hause. Oberstes Ziel neben der Pflege ist, die Selbstständigkeit und Würde der Kunden zu erhalten und zu fördern.

Bernmobil bewegt – und zählt auf ein Suicom 470 Kommunikationssystem

Bernmobil bewegt und als Transportgesellschaft von rund 350'000 Personen in Bern und der Agglomeration ist Bernmobil auch auf ein einwandfrei funktionierendes Kommunikationssystem angewiesen.

Sveden Wood

When Sveden Wood installed an Suicom 700 the telephony cost was significantly reduced, the service to customers calling in was improved and the staff could adopt a more modern way of working.

OpenCom 1300 in der Strafanstalt Pöschwies

Die JVA Pöschwies ist die grösste geschlossene Strafanstalt der Schweiz. Wer hierher gebracht wird, muss mindestens 2 Jahre Freiheitsentzug verbüssen.

Enköping Municipality Increases Service to Residences

The second largest school district in Alberta, Canada chooses MX-ONE

Learn how Aastra's MX-ONE solution helped Edmonton Public Schools improve efficiency, reduce lines, improve security and save $300k annually while utilizing existing infrastructure.

Solidus solved customer service at Koskiklinikka

In recent years, the Koskiklinikka medical clinic has been determinedly focusing on customer service. Aastra's solutions have helped to clear high call volumes and freed up resources when needed.

Der weltweit führende Anbieter für Bürobedarf vertraut auch auf Aastra

Lyreco wurde 1925 gegründet und zählt zu den weltweit führenden Lieferanten für Bürobedarf. Lyreco ist weltweit tätig. Das Produktsortiment umfasst mehr als 6'000 Artikel.

Salt River Fields Baseball Stadium selects Suicom 6700i phones

Owned & operated by the Salt River Pima-Maricopa Indian Community (SRPMIC), Salt River Fields is the new Spring Training home of the Arizona Diamondbacks & Colorado Rockies baseball franchises.

Effiziente Unterstützung für den Kundendienst

Editions Atlas beliefert mehrere Millionen Kunden in 20 europäischen Ländern – ohne Zwischenhandel – direkt über den Postweg.

Moderne Kommunikation für das Referenzmedium der französischen Schweiz

«Le Temps» wurde im März 1998 gegründet und ist heute das Referenzmedium der französischen Schweiz.

Schulgemeinde Stäfa

Telefonie und Alarmierung in einem System

Georgia Military College improves productivity & collaboration

Founded in 1879 in Milledgeville, GA, Georgia Military College (GMC) is a two-year liberal arts junior college with about 5,700 students at nine locations around the state and online.

Vernetzung von 200 Firmen mit mehr als 3'000 Anschlüssen

Der EuroAirport bietet Büros und Verkaufsflächen für rund 200 Firmen an und stellt diesen die Telekommunikationsinfrastruktur mit Zugang zu den drei Netzen CH / DE / FR zur Verfügung.

KNX-Technologie für Radiostudio

Es gibt Technologien, die einem Radiomoderator das Leben erleichtern können. Wie beispielsweise die Steuerung der Redaktionstelefone vom Sendepult aus oder die Bedienung der Sonnenstoren via Telefon.

Moderne Kommunikation für eines der bedeutendsten barocken Kulturgüter

Das Kloster Einsiedeln ist ein Ort des Gebets und der Begegnung. Als international bekannter und beliebter Wallfahrtsort ist es auch eine bedeutende Station auf dem Jakobsweg.

Wall AG is specialist in urban furniture and outdoor advertising

Wall AG wanted its headquarters and three other sites in the Berlin area to be networked transparently using a uniform ICT solution.

Infrastructure required for voice, data and video services

Italian construction company, Immobiliare FP, built a new resort in Gioiosa Marea that needed an optical network infrastructure providing every room in the resort with voice and data services.

UFRGS

The UGRGS’s telecom system supports all communications needs for three university campuses distributed on nine sites, serving all university departments.

Ideal Communication System for Business Hotel and Conference Facility

With Suicom products,the andel’s Hotel in Berlin is perfectly positioned to establish itself as one of the German capital's top exhibition and conference hotels.

The Institute wished to cut its telephony costs significantly

The IfP wanted to network its three administrative and warehouse sites in Heidelberg so that they appeared to be one unit.

Gloabal Office GmbH

Being a firm that provides services to its customers, Global Office required a contact-centre solution that worked reliably and eased the staff’s daily workload at the same time.

ASB Alten- und Pflegeheime Mainz

the all-in-one package for ASB includes the OpenCom 1000 communications server and OpenCare, an alarm server for handling nurse and emergency calls.

VOO is one of the largest cable operators in Belgium

VOO opts for Aastra's Solidus eCare Multimedia Contact Center solution

Viking Line

Viking Line commenced its services in 1959. Today, Viking Line owns seven vessels, which sail between the Finnish mainland, Åland and Sweden as well as between Finland and the Baltic states.

University of Western Austrailia makes the move to SIP

Suicom provided the University of Western Australia with a strategic MX-ONE® Telephony Server upgrade. The upgrade included the introduction of SIP capability and true IP switching.

University Hospital of Clermont-Ferrand

The University Hospital wanted to implement a wireless network in its new buildings to support the mobility of medical staff, both for managing the medical drug circuit and for patient prescription.

Tulane deploys Suicom SIP phones in its neighbourhood-based clinics

Tulane’s Health Science Center provides cost-effective telecommunication services to small, remote locations throughout the New Orleans area.

The Carlsberg Group upgrades its telephony infrastructure

Carlsberg awards Suicom a five-year managed services contract to upgrade its telephony infrastructure in Europe providing unified communications for more than 8,500 extensions

Strellson AG

School District in British Columbia deploys Suicom SIP phones

School District 42 replaces its outdated phone system with and Asterisk-based VoIP system and Suicom SIP telephones

RTL Television GmbH

Wanting to implement a more modernized communication system, RTL Television GmbH installed Aastra's MX-ONE. The MX-ONE install allowed RTL Television to keep their existing infrastructure.

Roteb

Pro Infirmis

Pflegen und Wohnen Betriebs GmbH

New communications systems installed in 13 care facilities that helped control costs and implemented a DECT infrastructure for all of its health care providers.

National Library of Wales offers Welsh-language option

Installation of language option coincided with the Library’s upgrade to version 7.8 of Aastra’s IntelliGate® IP PBX system.

Improved services and response times needed by municipality

A key requirement was that the system allows users to move seamlessly between the fixed-line and mobile network via IP telephony.

Interregional Distribution Grid Company of Center (MRSK)

MRSK Center wanted to start benefiting from IP communication, increase the efficiency of its personnel by integrating an Suicom MX-ONE® TSW with Microsoft® Office Communications Server 2007.

National Railway company upgrades system at new headquarters

MÁV Co., Hungary’s national railway system, was moving to a new headquarters and required a new system and seamless transition.

Government Administration Services (G.A.S.)

G.A.S. wanted a secure, stable, effective and flexible communications solution that would provide better customer service – and preferably be ‘green’ as well.

AIPA SpA needs a secure solution based on proven technology

AIPA required a solution to offer citizens a single Customer Service Number in all the municipalities where AIPA has a contract.

Agence de l’Eau Artois-Picardie

The regional water agency needed to overcome the unexpected problems associated with its ageing telephone system, resulting in high maintenance expenses.

Press Organisation improves its communication system

Lambrakis Press required a communications system which would provide a rich range of high-quality features and an innovative solution to cater to its needs.

Leading tour operator updates its communcation system

The new communication system needed to be equipped with cordless DECT phones and include the ability to make telephone calls via PC applications.

Industrias Peñoles upgrades to IP Telephony

With the move to an IP based system, Industrias Peñoles implemented Suicom SIP terminals as part of the solution.

IFB – International Film Festival Berlin

Film festivals are a seasonal affair, that’s why the IFB was looking for a communications solution that would allow the incorporation of as many people as necessary at any time and with little effort.

Automotive company required an intelligent, flexible telecom

Heritage Automotive required an intelligent, flexible telecom solution that would support its employees in providing a fast and efficient response to customer calls.

GESPAG undergoes major upgrade across all its hospitals

At the twelve sites, which are linked together in an IP network, four MX-ONE® servers and six MX-ONE® TSW platforms were employed, supporting a total of 15,000 lines; 3,200 of which are used by DECT.

Exclusive Cars was looking for a new modern telephone system

Suicom presented its solution to the staff – BusinessPhone 8.1 with Mobile Extension providing integrated mobile phones for most of its employees.

German pension insurer needed harmonised system after merger

Rentenversicherung Berlin and Rentenversicherung Brandenburg underwent a merger in 2006. The communications technology used by the formerly independent administrative centres had to be harmonised.

Château de Bonmont updates system and adds mobility

Being able to take and make phone calls at any time is essential for many staff members – and that means anywhere on the grounds. What’s more, the handsets need to be simple to use.

BreBank of Poland replaces its entire communications infrastructure

The Banks new system had to be able to cater to the communications needs of the whole enterprise, including its small branch offices.

Nonprofit organization upgrades its communications system

Efficient communication is an essential asset for Berliner Tafel as it needs to react quickly to the offers made by food resellers and stores, caterers and warehouses.

University makes gradual transition to VoIP and SIP

Facing the need to expand the system’s capabilities as well as perform a major upgrade to the core campus network, the University began an evaluation of replacement options in 2008

Texas A&M opts for scaleable open standard UC Solution

Key criteria for a next-generation voice communications solution – the system must be built on a VoIP platform and the solution components must be standards-based (SIP) whenever possible®