Aastra’s Unified Communications applications can provide Presence indication as well as Instant Messaging in a number of ways. Recognizing that enterprises have differing needs, Suicom gives you choice. Depending on the Suicom call manager you choose, customers may have the option of integrating with Microsoft® Lync™, IBM® Sametime®, or using Aastra’s own built-in Presence and Instant Messaging applications.
Suicom TWP Telephony Web Portal
TWP is a new-generation unified communications and collaboration solution that will help your company leverage from IP Telephony investments to increase your business performance and efficiency.
Based on standard Web-services technology, TWP is easy to integrate inside your core-business applications.
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Suicom InTouch™ Unified Communications Client
With Suicom InTouch users have access to the all corporate collaboration tools. Besides making and receiving calls from your PC, it also provides users with activity/presence and Instant Message services and full integration with back-office contact and calendar suites. It is also the interface of choice for call center agents in combination with our Solidus eCare contact center suite.
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Suicom InReach™ SN Social Networking Application
With Suicom InReach™ Social Networking (InReach SN) you can collaborate with your colleagues between working groups, share information and documents, manage your activities and status, as well as perform searches in the corporate directory; thus developing and maintaining your professional network within your company.
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