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PC Attendant Console - Professional Call Handling Made Easy

PC Attendant takes into consideration all the challenges of handling calls in the corporate environment and makes them manageable through the use of easy-to-use, Windows-style screens, and visual cues. The product is flexible allowing for customization based on individual user preferences.
PC Attendant Console Features & Benefits:
  • Handle calls utilizing the tool most comfortable for the operator:
  • The phone, computer keyboard, mouse, or a combination of these.
  • When calls come in PC Attendant pops up in the window allowing the user to work on multiple applications and still make call handling a priority.
  • Utilizing electronic directories means that the latest information is always available.
  • Customizable elements allow each user to work most effectively.
  • Visual cues for incoming calls, calls parked and waiting, and paging system assist attendants in efficiently managing each customer interaction.
  • Log call activity for business operation or security purposes.

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