The InAttend attendant console provides all necessary information for efficient call handling, yet is fully integrated with the BluStar CMG suite for a complete UCC experience. It offers powerful search options, calendar integration, Microsoft Lync presence information, line state/presence/activity status as well as SMS text messaging and many other collaboration features. The InAttend SIP-based platform opens a way for integration with various communication servers and offers multi-language support.

InAttend gives you:

• An efficient way of handling high volumes of calls
• Increased switchboard productivity
• Up-to-date information on availability and activity status for all employees
• User friendly design - user interface defined by attendants' preferences and adjustable to users' needs
• Supports multi communication server environment
• Presence information from Microsoft Lync and BluStar Server
• Calendar information (Microsoft Exchange)
• Possibility to integrate with the BluStar CMG suite Calendar information (Microsoft Exchance, Lotus Domino, Novell Group Wise)
• A future proof scalable solution based on open standards