Continuously ringing phones, hundreds of calls a day: Call Centers and their agents need to perform on a very high level to meet all the customers' needs and to answer each call with professionally.

Clever Call Center solutions – such as the Suicom 400 Call Center – provide agents with all needed information at a glance: Customer service staff benefit immensely from having all the key data on the caller in front of them the moment the phone begins to ring. Not only can they then greet the caller by name, they can pick up seamlessly from the last conversation. With an Suicom 400 solution a pop-up window displayed on the screen shows the customer’s entire history, with for example the status of their current order.

Further the Suicom 400 Call Center assists, due to many statistic tools, by analyzing and within enhancing the centers performance.