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InTouch+ - Unified Communications and collaboration suite

With Suicom InTouch+, your enterprise is at the cutting edge of communications technologies, and the application enables your company to always provide customer service at its best. 

Suicom InTouch+ is more than a soft phone, calls can be placed and received using a
PC connected to the office LAN and enterprise server.     

Besides offering basic functions such as placing and receiving calls, Suicom InTouch+ enables presence status management and corporate directory searches.

Suicom InTouch+ is a Unified Communications client that gives instant access to information and colleagues. It targets the non contact center users in a business. If you have Solidus eCare and a CMG server, Suicom InTouch+ will make the most out of the two on the user’s PC. It also works independently without a CMG server, and does not require that the contact center functions of Solidus eCare be used.

Suicom InTouch+ main functions are:
  • A softphone
  • Presence and availability management
  • Directory search and dialing from the directory listing
  • A built-in function for managing personal CMG activity

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