You have the flexibility to set up a conference via the InConference application itself or via the activity code in any of the CMG end user applications:
• InTouch
• CMG Office Web
• CMG Office Quick
• CMG Mobile Client
Another option is to have conference activated via the attendant using CMG NOW Attendant. Attendants can book a phone conference on a person’s extension or use other dedicated extensions in the CMG and the call manager as virtual conference rooms.
Take control and manage your own conference
You can use a PIN code, and make sure that only invited participants will be able to join the conference. The PIN code is specified in the information stored with the activity in CMG when setting the activity.
You as an organizer can start and stop recording of the conference at any time during a conference. When the recording is started or stopped, a notification prompt will be played to all participants attending the conference.
If your company has implemented calendar synchronization between the mail system and CMG you can create an appointment in Microsoft® Exchange/Outlook (as in the example in the picture above) or IBM Lotus Domino/Notes or Novell GroupWise/Windows client.
In the Subject* field you can also choose whatever PIN code you want to use when calling in to the conference by writing for example ”PIN 1234”. It is optional to select a code but this can prevent unauthorized participants. Note that the PIN code has to be preceded by the word “PIN”.
Invite the conference participants to the Outlook/Lotus Notes appointment by selecting them as attendees.
Flexible conference size
The default size of a conference is specified in the CMG Voice database and the value is set to 10 participants. This value can easily be overridden by defining a conference size value in the information provided with the activity in CMG.
If the maximum number of conference participants has been set to 5, the initiator of the conference call can override this at conference setup. This is done by typing ‘size’ followed by the wished number of participants in the Information text field.
