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Unified Messaging

CMG - Collaboration Management Suite - Simplifies business communications

CMG application suite is an advanced contact management system for modern organizations seeking to improve their customer service as well as the efficiency of their business processes. It enables switchboard operators and office users to control their presence and availability, and to easily access and manage advanced services over their telephone. It is tailored to fit various user profiles, yet flexible enough to integrate with a wide variety of corporate environments.
Suicom CMG is developed from a user perspective and is an advanced, user-friendly contact management system. The CMG suite is a part of the Suicom Unified Communications and provides a mix of communication tools for attendants and office users, including advanced call handling, activity and availability management as well as speech services.

The CMG Attendant category consists of three applications; CMG NOW attendant for efficient call handling, CMG Quality Manager (QM) for measuring call traffic and CMG Visit for managing visitors on site.

Included in the category CMG Business you find communication tools suitable for the daily work, such as call handling functionality in combination with a large number of integrated functions. CMG Business consists of the CMG Office Web, CMG Office Quick, CMG Calendar Connection, CMG Mobile Client, and CMG Speech/InConference.

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