D.N.A.
The D.N.A. suite is composed of a set of end user tools, which allow users to access corporate data and manage their communications efficiently. These tools allow users to be more productive, offer better customer service and help increase profitability.
CMG - Collaboration Management Suite
Aastra Contact Management suite offers a comprehensive set of applications that meets the different needs of a wide range of companies and industries, and adds value such as professional ways of communicating and collaborating with customers and partners.
Solidus eCare Multimedia Contact Center
The ultimate goal for any company is to build long lasting relationships and loyalty with their customers. Aastra Solidus eCare contact center is dedicated to in building the best contact with your customers.
- Satisfied Customers
- Cost Savings
- Profit Generation
- Easy Integration with your Business applications
- Satisfied Employees (flexible work environment)
- A Future Proof Multi Media Platform
Solidus eCare Lite
Based on the same skill based routing functionality as our Multimedia Contact Center, Solidus eCare Lite addresses the small call center needs and helping your enterprise always delivering the best customer service.
- Skills-based call center solution
- Up to 50 concurrent agents
- InTouch+ for back office staff
- License upgrade to multimedia contact center in seconds
Aastra OneBox
Aastra OneBox is a feature-rich voice messaging system supporting all the traditional voice mail features and can be expanded into a complete Unified Messaging and Fax system.