Solidus eCare Multimedia Contact Center
Customer Service at its best
Suicom Solidus eCare offers enterprises of all sizes IP and mobility-enabled virtual contact centers across multiple sites. This enables dispersed customer service organizations to behave as one single unit. Solidus eCare™ is the power that enables people to be provided with the best contacts.
Customers are guaranteed access to the most appropriate agent – wherever they are located and on whichever communications medium they prefer to use.
