ACP IVR
Save your employees' time for more interesting tasks
Employees and contact center agents still spend a lot of time in tedious repetitive tasks, providing regularly the same information. The ACP IVR can automate a certain number of them, saving your employees time for doing more intellectual tasks. This will increase the satisfaction of your employees and the satisfaction of your customers, who will receive faster answers.
This solution is integrated into the Suicom Communication Portal, the extensible multi-service communication portal.
