Business users today require a single, easy, accessible communication and collaboration tool that acts like a hub across the enterprise. Aastra has powerful, advanced, desktop collaboration tools, based on the latest achievements in video and voice communication technology.
Video & Multimedia Collaboration
PC Client
BluStar for PC is an end user client for Windows-based PCs that unifies voice communications with video, instant messaging, directory look-up, flexible search options, journaling as well as a full range of advanced telephony features.
App for iPad and iPhone
BluStar for iPad/iPhone enables audio and video communication providing true mobility for BluStar users. With peer-to peer video communication over a data network connection, the mobile user experiences the natural collaboration that video communication brings.
Video Conferencing
BluStar 8000i delivers natural HD video conferencing from your desktop. With its 13 inch touch screen, it provides broadcast quality video and audio, resulting in a totally “natural collaboration” experience. The product delivers true HD 720p video conferencing at a rate of 30 frames per second.
Unified Messaging
Voicemail & Fax
With OneBox, all messages - whether voice, fax or e-mail - are available through your phone of choice via text-to-speech or your computer desktop via Microsoft Outlook, Lotus Notes, Novell GroupWise or any IMAP4-compliant e-mail system.
Presence & Activity Management
Web-based directory/calendar integration
The CMG suite offers a mix of communication tools, which empower the office user. The office user has access to a set of communication features, such as an online web-based corporate directory with click to dial, presence based routing and activity information as well as integration with the office calendar.
Customer service comes first
InAttend, a multi-featured, future-proof, cost-effective and scalable attendant solution, offers a broad range of functionality and advanced collaboration features to handle high traffic volume while continually increasing productivity. The attendant quickly locates the requested person, informing the caller of the person’s availability and status, and transfers the call in just seconds. InAttend, with its effective tools for efficient, incoming-call handling and easy tracking of employees with the right competence, gives outstanding customer service.
Multimedia Contact Center
With Aastra 700, it is possible to integrate with Solidus eCare multimedia contact center that offers IP and mobility-enabled solutions for enterprises. Solidus eCare comes empowered with Mobile Extension, allowing the contact center agents access to the same functionality regardless of where they are located, i.e. at the head office premises, branch office, and/or at any other remote location.
