BusinessPhone Call Center
The BusinessPhone Call Center is a small system for a maximum of 40 agents. It helps you become more responsive to customer needs and use your resources more efficiently - and thereby control costs.
BackStage
BackStage functionality includes business call support, messaging, communication profiles, presence information, team efficiency enhancements and data integration. A key element is the integration with a customer’s infrastructure.
BackStage not only enables your PC with all the enhanced functions of a desktop telephone, it also enables other applications for telephony functions. It integrates data and it provides cordless and mobile phones with convenient and unified handling:- Easy Call Management
- Speech Interaction Integration with Voice Messaging and Unified Messaging
- Mobile Messaging Services
- Personal Tools
- Call Profiles and Routing
- Group Collaboration
- Security
- Integration with other software and data