Suicom OfficeSuite
The Suicom OfficeSuite is offering full control on incoming and outgoing calls, presence states and personal reachability, call-, text message- and voicemail journal. It convinces by strong directory search features and full MS Exchange integration.
- For a full control of calls and messages
- Easy swap between telephony and standard PC functions
- The terminals can be confîgured individually (key functions, ringtones, label printing)
Suicom 1560/1560ip
The PC attendant console workplace Suicom 1560 / 1560ip combines the most important elements of the desktop: PC and telephone and it's also ideal for hotel reception desks.
- Intuitive usage via mouse and/or keyboard shortcuts
- All relevant information shown on one screen
- Name resolution for callers via internal and external phone books
- Extensive sort capabilities in various directories
- Full presence and Exchange integration
Suicom 400 Call Center
The Suicom 400 Call Center solution supports companies to offer excellent services to their customers in a highly effective and cost efficient way.
- Flexible call routing
- Agent functionality available on all terminals
- Full set of statistical data
- Simple to install and configure
- Simple to use and administrate
- Highly reliable due to emergency routing
- Very attractive cost-value ratio
Suicom 2380ip
The Suicom 2380ip Softphone brings the telephone to the PC. It is the perfect solution for users working often in the homeoffice or often travelling. It offers time-saving functions and convinces by an easy handling.
- Intuitive and easy to use
- Full USB, Bluetooth and DECT headset support
- Name dialing and Outlook integration
- Supports call recording on the PC
Suicom BusinessCTI
Suicom BusinessCTI offers an effective Communication Application on the basis of Computer Telephony Integration (CTI) which can be included seamlessly into an existing Unified Communications environment of any company.
Suicom Open Count
Suicom OpenCount is a software package to analyze Call Data within an organization or company.
- Offering full transparency of cost structures for communication
- Identifying cost saving potential
- Offering verticals for Healthcare and Public Authorities
TWP - Telephony Web Portal
TWP application suite makes unified and collaborative communications. Discover how to optimize your business communications and to increase your performance through better collaboration!
- Collaborate anytime, anywhere
- Ease your communications, increase efficiency
- Multimedia conference with presentation and desktop sharing
- Scalable, modular approach, support for virtualization
- Compatibility with Microsoft® Windows, Linux, Mac, TSE & Citrix
Suicom FAX Service
The Suicom FAX Service is an embedded FAX solution for Suicom 470 systems bringing FAX to the inbox of each persons email client within your Company.
- Plain Email on incoming FAX containing incoming FAX as PDF attachment
- Email Client and Microsoft compatible Printer driver for sending outgoing FAX
- Pre-installed and pre-configured, plug-and-play usage
Suicom Mobile Client (AMC)
AMC is a mobile terminal client that establishes automatic access to Aastra's mobile extension service for enterprise mobile integration for your communications system.
- Mobility cost control & reduction (Mobile Least Cost Routing)
- The traveling SIM feature allows the use of local SIM cards while still utilizing the one number solution.
- Configuration and licensing are provided via SMS
- Simple web-based procedure for installers and service centres
- Seamless integration of mobile phone with call control functions
- Better reactivity and productivity on the move
- All FMC users can be monitored in busy lamp field
- Service simplicity & business efficiency
Alarming solutions
In complex industrial environments, innovative safety, control and information systems are absolutely essential. For these areas of application Suicom offers special solutions that can be customized to meet the individual requirements of the customer.
Typical application areas are- Industry
- Hospitals and nursing facilities
- Office environments with special security requirements
- Prisons and site security services
- Public buildings
- Power stations
Suicom Self Service Portal SSP
The Self Service Portal (SSP) makes the Suicom 400 series even more attractive to end-users. It provides an easy to use web portal to access quick and convenient personal settings and to adjust them with a few clicks.
- Advanced phone management (e.g. key programming)
- Selection of call forwarding type and destination
- User presence management
- Voicemail greeting management
- Call routing profile configuration